SHOPPING CART, SHIPPING, & RETURN INFO
Below are examples of how your shopping cart will look as you go through the online checkout process. Please don't hesitate to call with any questions if the shopping cart is not cooperating with you. Images may be slightly different due to upgrades or revisions within PayPal.
Once your payment is made we will receive an email with your order and you will receive a confirmation email that your order came through. When you shop online through PayPal we DO NOT receive any of your credit card billing info. We only receive your shipping address, your email, and your phone number. Upon completion of your order you should automatically be returned to our site, brmoffroad.com.
If you call in your order and pay over the phone with your debit/credit card your bank or card statement should show payment was to 'BRM Offroad Graphics'. We accept Visa, Mastercard, and Discover for phone-in orders. We do not accept checks, money orders, or COD. Orders are not printed until payment is made in full.
We proof every order free of charge and do our best to get you a proof within 24 hours. However, during our peak months your proof will be emailed to you within 24-48 hours on business days. Please watch for your email and if you don't see it check your junk/spam folder and give us a call 602-421-0880.
Once your payment is made we will receive an email with your order and you will receive a confirmation email that your order came through. When you shop online through PayPal we DO NOT receive any of your credit card billing info. We only receive your shipping address, your email, and your phone number. Upon completion of your order you should automatically be returned to our site, brmoffroad.com.
If you call in your order and pay over the phone with your debit/credit card your bank or card statement should show payment was to 'BRM Offroad Graphics'. We accept Visa, Mastercard, and Discover for phone-in orders. We do not accept checks, money orders, or COD. Orders are not printed until payment is made in full.
We proof every order free of charge and do our best to get you a proof within 24 hours. However, during our peak months your proof will be emailed to you within 24-48 hours on business days. Please watch for your email and if you don't see it check your junk/spam folder and give us a call 602-421-0880.
PayPal e-Invoice Info -
Below are screen shots if you request a Paypal e-Invoice, that allows you to use your PayPal account or Pay as a Guest and you can use your debit card, Visa, Mastercard, Discover, or American Express.
Shipping Policy:
Return Policy:
- All orders ship USPS and all shipping fees are set by the U.S. Post Office: Basically any U.S. Territory is the same as the States. Typically, USPS shipping within the 'Lower 48' are 1-3 days in transit, time is set by the carrier, delays can be anticipated around holidays or if storms have slowed transit time down at shipping hubs in route to you.
- Canadian orders range from $49.00-69.00 and all other International orders range from $59.00-74.00. NOTE: We do refund the shipping difference after shipment if it is noticeably off. Call or email to order if you are more comfortable and we can send a payment link. International shipping arrives to the destination country within 6-10 business days, but time in customs is per location, time is set by the carrier.
- Please email us at [email protected] if you do not see your country on our shipping list and we can look up service for your destination.
- Please call or email if you need to expedite your order with FedEx shipping, or if you would prefer to ship via your UPS or FedEx account.
- Delivery Date is not guaranteed by BRM Offroad.
- BRM Offroad is not liable for any products damaged or lost during shipping. If your order has been delayed, lost, or damaged by the shipping carrier please contact them to inquire and follow their procedures.
Return Policy:
- All orders are proofed prior to printing and not scheduled to print until customer approves proof and/or changes. Orders are printed after approval.
- All of our templates are based on OEM plastic, unless otherwise stated.
- All Graphics have a 30 day limited warranty from the original date of purchase for manufacturer's defects only. It is the consumer's responsibility to inspect their order and contact us within these 30 calendar days. During the limited warranty period, BRM Offroad will replace, at our sole discretion, any defective, un-used graphic or offer a refund. Original shipping charges are non-refundable.
- Return Authorization is required for all Non-personalized graphics and subject to a 20% restocking fee.
- Proof of purchase is required & product must be returned un-used on original backing paper as produced.
- Customer is responsible for all shipping costs related to the return and include a tracking number.
- Customer takes full responsibility for any errors or spelling mistakes they missed in their proof(s).
- We do not accept returns that have been damaged, used, or tampered with.
- International customers are responsible for taxes, duties, fees, and VAT imposed by their country.
- Customized graphics are non-refundable. It is your responsibility to review your proof(s) carefully and communicate changes/corrections thoroughly.
- BRM Offroad is not responsible for improper graphic installation or usage. Read your installation instructions thoroughly and follow carefully.
Shipping is based on USPS Priority, and the rates are as follows:
U.S. Orders, unfortunately rates just keep going up -
Canadian Orders - Priority Mail International
Other International Orders - Priority Mail International
U.S. Orders, unfortunately rates just keep going up -
- Under $45.99: $10.95
- Quad-Bike-Kart-Sled Orders Between $46-$149.99: $14.95
- Quad-Bike-Kart-Sled Orders Between $150-$250: $16.95
- Quad-Bike-Kart-Sled Orders Over $250: $18.95
- SxS/UTV Orders Between $46-$149.99: $14.95
- SxS/UTV Orders Between $150-$350: $16.95
- SxS/UTV Orders Between $350-$500: $18.95
- SxS/UTV Orders Over $500: $24.95
- Call if you need expedited shipping via Priority Mail Express (1-2 day service).
Canadian Orders - Priority Mail International
- Flat Rate of $54.95 for most orders. This includes larger sized graphics; Snowmobiles, Quads, Dirt Bikes, UTV's/SxS's.
- We do refund excess shipping on a case by case basis if we are able to pack your order into a smaller box.
- Quad / ATV, Dirt Bike, UTV / SxS, Kart Racers!! Choose your shipping based on your numbers, anything larger than your numbers will not qualify:
- USPS Priority Shoebox - Quad / ATV #'s, Dirt Bike #'s, SxS / UTV #'s & Visor Name, Kart #'s
Flat Rate - $47.95 per order
- USPS Priority Shoebox - Quad / ATV #'s, Dirt Bike #'s, SxS / UTV #'s & Visor Name, Kart #'s
- SnoCross Racers!! Choose your shipping based on your snowmobile numbers, anything larger than your numbers will not qualify:
- USPS Priority International Envelope - SnoX #'s: Rox/Extreme, Contour Cut, Youth 200's, and Most Youth 120s (Not Polaris 120 or SkiDoo 600RS due to windshield size
Flat Rate - $30.95 per order - USPS Priority International Shoebox - SnoX #'s: Polaris 120s, IQR, 600R, Arctic Cat 400cc+, SkiDoo 300cc+, Yamaha 400cc+
Flat Rate - $49.95 per order. Box-shipping required due to windshield size.
- USPS Priority International Envelope - SnoX #'s: Rox/Extreme, Contour Cut, Youth 200's, and Most Youth 120s (Not Polaris 120 or SkiDoo 600RS due to windshield size
- Typically 6-10 Business Days in Transit. Actual transit time may vary for origin and destination.
- Call if you need expedited shipping via Global Express (1-3 day service) or Priority Mail Express International (3-5 day service).
Other International Orders - Priority Mail International
- Varies by country $49.95 - $72.95. This includes larger sized graphics; Snowmobiles, Quads, Dirt Bikes, UTVs.
- We do refund excess shipping on a case by case basis if we are able to pack your order into a smaller box.
- Flat Rate of $34.95-$37.95 for orders that consist of ATV or Snowmobile numbers ONLY due to the size of the packaging we can use (except Polaris 120 Indy Full Windshields and Ski-Doo 600RS above light, it is too big to fit in the smaller shipping box).
- Typically 6-10 Business Days in Transit. Actual transit time may vary for origin and destination.
